Privacy Policy
1. Introduction
This Privacy Policy explains how Unpluggedd (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, create an account, or place an order.
By using our website, you agree to the terms of this Privacy Policy. Please review it carefully and update it as needed to reflect your actual practices.
2. Information We Collect
Information you provide directly:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related details (processed securely by our payment partners, not stored in full by us)
- Any messages or feedback you send us
Information collected automatically:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Cookies and similar tracking technologies (for site functionality and analytics)
3. How We Use Your Information
- Process and fulfill your orders
- Communicate with you about your orders, account, or support requests
- Improve our website, products, and customer experience
- Send updates, offers, or newsletters (where permitted by law and your preferences)
- Prevent fraud, secure our services, and comply with legal obligations
4. Cookies and Tracking Technologies
- Keep you signed in
- Remember your cart and preferences
- Understand how visitors use our site
You can manage cookies through your browser settings, but turning off certain cookies may affect site functionality.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business (e.g., payment processors, shipping partners, email service providers)
- Analytics and marketing partners to understand site usage and improve our communication (in line with applicable laws)
- Authorities or third parties when required by law or to protect our rights, safety, and property
6. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and you should also take care to protect your account details and devices.
7. Data Retention
- Provide our services
- Comply with legal and tax requirements
- Resolve disputes and enforce our agreements
We may anonymize data for analytics and keep it for longer in a non-identifiable form.
8. Your Rights
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of certain data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at connect@unpluggedd.com.
9. Children’s Privacy
Our website is not directed to children under 18. If you believe a child has provided us with personal information, contact us so we can review and take appropriate action.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email us at: unpluggedd27@gmail.com
Last updated: June 15, 2024