Frequently Asked Questions
What is Unpluggedd?
Unpluggedd creates slow-living ritual boxes and products that help families pause, connect, and make mindful memories together.
What products do you offer?
We offer curated ritual boxes, activity cards, and supporting products that encourage screen-free, intentional family time.
Where do you ship?
We currently ship across India. Shipping options, costs, and timelines are shown at checkout.
What are your shipping timelines?
Orders are usually processed within 2–4 business days. Delivery time depends on your location and the shipping method selected at checkout.
How much is shipping?
Shipping fees are calculated at checkout based on your delivery address, order size, and chosen shipping method.
Do you offer returns or exchanges?
If an item arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and photos, and we’ll review a replacement or refund on a case-by-case basis.
Can I cancel or change my order?
If your order has not yet been shipped, we’ll do our best to help. Reach out to us as soon as possible with your order number.
How can I contact you?
You can email us at unpluggedd27@gmail.com. We aim to respond within 1–3 business days.
Do you offer custom or bulk orders?
For corporate, event, or bulk gifting, please email us with your requirements and timelines, and we’ll get back to you with options.